Job Summary of Merchandise Setup Associate:
Obligated to ensure a high level of customer satisfaction through engaging with customers, embodying customer service philosophy, and maintaining a well-organized store environment, while complying with operational, merchandise, and security regulations.
Responsibilities of Merchandise Setup Associate:
- Innovators in customer experience exemplify best practices for fostering positive interactions with both internal and external customers
- Supports and embodies a healthy store atmosphere through transparency, ethical behavior, and consideration
- Carries out customer purchase and return transactions following prescribed operational procedures with precision
- Advocates for the marketing of credit and loyalty initiatives when engaging with customers
- Maintains the merchandising philosophy by following the established procedures and standards effectively
- Adheres to company protocols and standards while preparing and organizing merchandise for placement on the sales floor
- Begins and partakes in store recovery as required throughout the day
- Adheres to the set organizational, cleanliness, and recovery protocols for the sales floor and actively contributes to maintaining the store's cleanliness
- Provides and embraces regular acknowledgment and supportive feedback
- Fulfills all requirements set forth in labor legislations, guidelines, and protocols
- Backs and engages in initiatives aimed at minimizing loss and decreasing shrink within the store
- Takes part in activities that raise awareness about safety and ensure a hazard-free setting
- Undertakes supplementary duties as instructed
Requirements of Merchandise Setup Associate:
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong organizational skills with attention to detail
- Capable of handling multiple tasks at one time
- Able to respond appropriately to changes in direction or unexpected situations
- Possesses strong communication skills
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors to accomplish tasks
- Retail customer experience preferred