TJ Maxx

TJ Maxx

Storefront Merchandise Associate

Location : Shafter, CA, 93263

Job Type : Other

Date Posted : 30 April 2025

Job Summary of Storefront Merchandise Associate:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities of Storefront Merchandise Associate:

  • Trailblazers in customer service set the bar high for interactions with both internal team members and external clientele through proven practices
  • Champions and exhibits a positive store culture that prioritizes integrity, honesty, and respect
  • Provides accurate change back to customers and processes transactions in adherence to operating procedures
  • Encourages the promotion of credit and loyalty programs as part of customer interactions
  • Follows established procedures and standards in line with the merchandising philosophy for consistency
  • Efficiently follows company guidelines and standards when processing and setting up merchandise for display and sale
  • Takes the lead and joins in store recovery as needed during the day
  • Follows all organizational, tidiness, and restoration standards for the sales floor and takes part in preserving the cleanliness of the entire store
  • Offers ongoing praise and constructive input
  • Adheres to the entirety of labor laws, regulations, and company policies
  • Supports the objectives and takes part in efforts to reduce shrinkage in the store
  • Engages in promoting safety awareness and upholding a secure environment
  • Carries out any other tasks as designated

Requirements of Storefront Merchandise Associate:

  • Shows a high level of skill in interacting with patrons and resolving issues promptly
  • Ready to modify availability as required to support business demands
  • Exhibits outstanding organizational abilities along with a careful focus on particulars
  • Skilled in managing a variety of tasks concurrently
  • Adaptable in responding effectively to shifts in direction or unexpected situations while also showcasing strong communication skills
  • Proficient at lifting heavy loads with or without the necessity for reasonable accommodation
  • Effectively interacts with peers and supervisors to accomplish shared tasks
  • A positive encounter with customers holds precedence in the retail industry

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