TJ Maxx

TJ Maxx

Seasonal Merchandise Associate

Location : Montgomery, AL, 36117

Job Type : Other

Date Posted : 30 April 2025

Job Summary of Seasonal Merchandise Associate:

Expected to deliver exceptional customer satisfaction through effective communication and customer-focused strategies, embodying customer service principles, and upholding a neat and orderly store setting, in addition to complying with operational and security standards.

Responsibilities of Seasonal Merchandise Associate:

  • Leaders set the standard for customer experience protocols that benefit interactions with both company employees and external clientele
  • Encourages and exemplifies a beneficial store culture founded on integrity, authenticity, and dignity
  • Utilizes defined operational guidelines to accurately ring up customer purchases and handle returns
  • Emphasizes the benefits of credit and loyalty schemes in customer communications
  • Ensures the maintenance of the merchandising philosophy and follows the prescribed procedures and standards
  • Correctly manages and preps inventory for placement on the sales floor, in line with the standards and procedures set by the company
  • Commences and engages in store recovery as needed during the day
  • Maintains the prescribed organizational, cleanliness, and recovery benchmarks for the sales space and engages in ensuring the overall cleanliness of the store
  • Provides and embraces regular acknowledgment and supportive feedback
  • Adheres to the entirety of labor laws, regulations, and company policies
  • Endorses and joins programs targeted at decreasing shrinkage and meeting reduction goals
  • Is involved in fostering safety consciousness and maintaining a safe environment
  • Undertakes supplementary duties as instructed

Requirements of Seasonal Merchandise Associate:

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong organizational skills with attention to detail
  • Capable of handling multiple tasks at one time
  • Able to respond appropriately to changes in direction or unexpected situations
  • Possesses strong communication skills
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors to accomplish tasks
  • Retail customer experience preferred

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